Privacy policy
Updated: July 2026
Since 1987, Levenger has designed products that inspire reading, writing, thinking, and creativity. We recognize that our customers trust us with their personal information, and we are committed to handling that information responsibly.
This Privacy Notice explains how we collect, use, disclose, and protect your information when you interact with Levenger. levenger.mompany operates this website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the "Services").
levenger.mompany uses Shopify to operate and support its online store which enables us to provide the Services to you.
Please read this Privacy Notice carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Notice and understand the collection, use, and disclosure of your information as described in this Privacy Notice.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Payment and transaction information including payment method details, transaction details, form of payment, payment confirmation, billing details, and order-related information necessary to process your purchase. Levenger does not retain complete payment card numbers, debit card numbers, card security codes, or bank account numbers following payment authorization.
• Account information including your username, password, security questions, preferences, and settings.
• Transaction information including the items you view, put in your cart, or purchase, return, exchange, or cancel, and your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
• Marketing and analytics preferences collected through our consent tools.
Personal Information Sources
We may collect personal information from the following sources:
• Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
• We may also collect business contact information when you inquire about or purchase products through our Corporate Sales program.
• We collect names, initials, dates, or other personalization information you choose to provide for embossing, engraving, monogramming, or similar customization services. We use this information solely to fulfill your order and maintain appropriate business records.
• Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
• From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
• From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services
We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
Marketing and Advertising
We use your personal information for marketing and promotional purposes, such as to send marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services. We use consent management tools on the site to honor applicable cookie and advertising preferences.
Security and Fraud Prevention
We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We recommend that you do not share your username, password, or other access details with anyone else.
Communicating with You
We use your personal information to provide customer support, respond to your questions and requests, assist you through our Customer Service and Concierge teams, recommend products or services you may be interested in, and maintain our business relationship with you.
Legal Reasons
We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Notice. Such circumstances may include:
• With Shopify, vendors, and other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, shipping, and consent management.
• With business and marketing partners to provide marketing services and advertise to you. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt out of those uses through the applicable privacy page or opt-out link on our Services.
• When you direct, request us, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations, to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.
Privacy Choices and Cookie Consent
We provide privacy choices and cookie consent tools on our Services to help you manage certain uses of your personal information. Depending on your location, these tools may allow you to accept, reject, or manage non-essential cookies and similar technologies, and to exercise rights related to the sharing of personal information for targeted advertising or similar purposes.
If you are a resident of California or another jurisdiction that provides similar rights, you may be able to opt out of the sale or sharing of personal information or the use of personal information for targeted advertising through the privacy choices page or opt-out link available on our Services. We also honor applicable Global Privacy Control signals where required by law.
If you are located in the United Kingdom or the European Economic Area, you will be shown cookie consent options for analytics and marketing cookies, and you may withdraw consent at any time through the available preference tools.
Your choices may apply to the browser or device you are using at the time, and some settings may need to be reset if you clear cookies or use a different browser or device.
Relationship with Shopify
Levenger uses Shopify to power and support our online store. When you visit our website, place an order, or create an account, certain information is collected and processed through Shopify to facilitate secure payment processing, order fulfillment, fraud prevention, and operation of our online store.
Shopify may process personal information on our behalf and, in certain circumstances, as an independent controller for its own business purposes. To learn more about Shopify's privacy practices, please review the Shopify Consumer Privacy Notice and Privacy Portal.
Third Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of 13 in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. As of the Effective Date of this Privacy Notice, we do not have actual knowledge that we sell or share personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies. We do not retain full payment card or bank account information.
Text Messages and SMS Marketing
If you choose to provide your phone number and opt in to receive text messages from us, we may send you transactional messages, including order updates, shipping notifications, cart reminders, review requests, and customer service communications, as well as marketing and promotional text messages where permitted by law.
By opting in, you consent to receive recurring automated and non-automated text messages from Levenger. Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP, and you may request help by replying HELP or using the contact information below.
We may use information about your shopping cart activity, including abandoned checkout information, to send cart reminder messages where permitted by law and by your consent choices. We may share SMS opt-in and consent data with messaging partners and service providers only as necessary to operate our text messaging program.
We may also collect and retain evidence of your SMS consent, opt-out, and related preferences for compliance and recordkeeping purposes.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and, in certain cases, we may decline your request as permitted by law.
• Right to Access / Know. You may have a right to request access to personal information that we hold about you.
• Right to Delete. You may have a right to request that we delete personal information we maintain about you.
• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the sale or sharing of your personal information or to opt out of the processing of your personal information for purposes considered to be targeted advertising, as defined in applicable privacy laws. You can exercise your rights to opt out of those uses through the applicable opt-out link on our Services. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt-out request to the account as well.
• Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:
• Objection to Processing and Restriction of Processing. You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.
• Withdrawal of Consent. Where we rely on consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.
You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit the Shopify Privacy Portal.
We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities online.
International Transfers
Please note that to process your order, we may transfer, store, and process your personal information outside the country you live in.
If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Changes to This Privacy Notice
We may update this Privacy Notice from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Notice on this website, update the "Last updated" date, and provide notice as required by applicable law.
Contact
Should you have any questions about our privacy practices or this Privacy Notice, or if you would like to exercise any of the rights available to you, please call +1 800-544-0880 or email us at cservice@levenger.mom or contact us at 420 S. Congress Ave, Delray Beach, FL 33445, United States.
For purposes of applicable data protection laws, levenger.mompany is the controller of the personal information we collect and process through the Services.